How to Use Your MIChild Program

Once enrolled in the MIChild program, follow these steps to use your dental benefits:

Learn about how the MIChild dental program works and what is covered.
Make an appointment for the MIChild enrollee with a dentist who participates in the MIChild program. A list of participating Delta Dental dentists is provided to the enrollee upon enrollment or click here to access the online directory. Tell your dentist you are covered by the MIChild dental program, and ask if the dentist participates in the MIChild program. (Checking on this is important because services will not be covered if they are provided by a nonparticipating dentist.)
Once treatment has been completed, normally your dentist will send a claim form to Delta Dental. To help them, please give the dental office staff this information:

a. The MIChild enrollee's full name and address.

b. The MIChild enrollee's Social Security number.

c. The MIChild enrollee's date of birth.
If your dentist has any questions about your MIChild dental program, have him or her contact Delta Dental.
Once your claim has been processed, Delta Dental will pay the participating dentist directly and send you an Explanation of Benefits showing the portion of the charges paid by Delta Dental and the portion for which you are responsible (if any).
If your dentist is not participating in Delta Dental's MIChild program, the dental treatment will not be covered. You will have to make full payment to the dentist.
Routine dental services provided by an out-of-state dentist are not covered. However, for emergency dental services provided by an out-of-state dentist, Delta Dental will make payment up to a maximum of $50 to reimburse you for the emergency treatment.

Questions/Help

If you have any questions about your plan, you may call our toll-free number, 1-800-482-8915. Please be ready to tell us your name, the MIChild enrollee's Social Security number and your daytime telephone number. Please also tell us that your child is covered under MIChild.

You may also write to Delta Dental's Customer Service department, P.O. Box 30416, Lansing, Michigan 48909-7916. In your letter, please include this same information along with your question.

If you need to report a change of address or have questions about enrollment in MIChild, you should call the State of Michigan/Maximus at 1-888-988-6300.